How are the items packaged?
Every item is carefully packed using the best materials to ensure its protection.
Is international shipping free?
Yes, we provide free international shipping. Please check our shipping policy for more details.
How long will it take to receive my order?
Delivery times vary depending on your location:
- Europe: 5–10 business days
- Other destinations: 10–20 business days
Can I track my order?
Definitely! Once your order has shipped, you will receive a confirmation email with a tracking code to monitor the shipment’s progress.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in the original packaging, with all labels still attached. For more details, please refer to our return policy.
What should I do if I receive a damaged or defective item? We take great care in packing items with high-quality materials. However, if you receive a damaged or defective item, please contact us at info@euroarthouse.com within 3 days of delivery, providing your order number and a description of the issue.